Shipping policy
At LunaRest, we ensure your journey to better sleep begins smoothly. All orders are carefully processed and shipped from our trusted fulfillment centers to deliver comfort to your doorstep wherever you are.
United Kingdom Shipping
| Shipping Option | Delivery Time | Cost |
|---|---|---|
| Standard Delivery | 3–5 business days | FREE |
| Priority Tracked | 2–4 business days | £1.99 |
| Express Delivery | 1–3 business days | £3.50 |
United States Shipping
| Shipping Option | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | $2.99 (FREE on orders over $70) |
| Express Shipping | 2–5 business days | $4.99 |
International Shipping
We proudly ship worldwide from our UK warehouse using tracked international services.
- FREE international shipping on orders over £100 (EU, Canada, Australia)
- Fully tracked delivery via trusted global carriers
| Region | Delivery Time | Cost |
|---|---|---|
| Ireland | 5–10 business days | £8.99 (duties included where applicable) |
| Europe | 5–12 business days | £9.99 |
| Canada | 7–12 business days | £12.99 |
| Australia | 7–14 business days | £12.99 |
| Rest of World | 7–15 business days | £14.99 |
Customs, Duties & Taxes
For international orders, customs duties and taxes may apply depending on your country.
- EU orders may include duties where specified
- Any additional charges are the responsibility of the customer
Tracking Your Order
Once your order is shipped, you’ll receive a tracking link via email.
Please allow up to 24–48 hours for tracking updates to appear.
Delays & Delivery Support
While we aim for timely delivery, occasional delays may occur due to:
- Customs processing
- High seasonal demand
- Courier disruptions
If your order is delayed beyond the expected timeframe, our support team is here to help.
Lost or Damaged Orders
If your order arrives damaged or goes missing in transit:
- Contact us within 48 hours of delivery
- We’ll investigate and resolve the issue promptly
Incorrect Address Disclaimer
Please ensure your shipping details are correct at checkout.
LunaRest is not responsible for delays or losses due to incorrect or incomplete addresses.
Need Help?
Our support team is always here to assist you.
📩 Email: hello@shoplunarest.co.uk
⏱️ Response Time: Within 24 hours
A Better Night Starts Before You Sleep
From the moment you place your order to the night you experience deeper rest, LunaRest ensures every step is smooth, reliable, and designed around you.